Support

How do I check the status of my order?
Once your order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment. If you did not receive the order tracking number or did not find any updates under our Order Status page after 2 weeks, please contact us immediately and we will do all we can to investigate.

When can I expect to receive my order?

Please allow 1-2 weeks for processing and shipping. Tracking is available for all orders. Keep an eye on your inbox for tracking information once your order is on its way!

Is my personal information secure on your website?

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.

Do you provide a quality guarantee for all the products being sold?

Absolutely! If you are not satisfied with the quality or find damages to the product, you can contact us and we do all we can to make things right!

I didn't receive my other order?

Please be advised that due to the availability of various items, your order may arrive in separate boxes and be delivered on different days. Thank you for your understanding and patience

 

We Love Answering Questions!

Before you shoot us a message, to make sure we can give you the best service possible, we ask that you first take a look at our FAQ section in case we may have already answered your questions. Our team typically replies to questions within 1-2 business days.

Please use the contact form to get in contact with our team:

Contact Us